Terms and Conditions Dollar138

1 Acceptance of Terms and Conditions

By registering an account, accessing, or using any part of the dollar138 platform, you automatically agree to be bound by all terms and conditions stated in this document and in our Privacy Policy. If you do not agree with any part of these terms, you are not permitted to use the dollar138 platform.

These Terms and Conditions form a legally binding agreement between you as the user and dollar138 as the platform operator. This agreement takes effect from the moment you complete the registration process and remains in force for as long as your account is active.

2 Account Eligibility and Registration

To become a dollar138 member, you must meet all of the following eligibility criteria at all times when using the platform:

• Be at least 18 years of age at the time of registration.
• Are not a resident or citizen of any jurisdiction where participation in online gaming activities is explicitly prohibited by local law.
• Have never held a dollar138 account that was closed or suspended due to a previous breach of terms.
• Registering in a personal capacity and not on behalf of or for the benefit of any third party.
• Having the legal capacity to enter into a binding contractual agreement.

Dollar138 enforces a strict identity verification (KYC — Know Your Customer) process. You may be required to submit identification documents, proof of address, and other relevant information at any time. Failure to provide the requested documents within the specified timeframe may result in account restrictions or closure.

3 User Account Management

Each individual is only permitted to register and hold one active account at dollar138. Multiple account registrations by the same individual — whether using different names, email addresses, phone numbers, or payment details — constitutes a serious violation of these terms.

You are solely responsible for keeping your account login credentials secure, including your password. dollar138 recommends that you:

• Using a strong, unique password that is not used on any other platform.
• Enabling the two-factor authentication (2FA) feature available in your account settings.
• Not sharing your login credentials with any other party.
• Report to the dollar138 support team immediately if you suspect unauthorized access to your account.

4 Deposits and Payment Methods

Dollar138 accepts a range of deposit methods suited to Malaysian players, including FPX, local e-wallets, and DuitNow. All deposits are processed through secure payment channels with full encryption.

Important deposit-related information you need to understand:

• Deposited funds may only be used for gaming activities on dollar138 and may not be transferred to other users.
• Dollar138 does not accept third-party deposits — funds must come from an account registered in your own name.
• Minimum and maximum deposit limits may vary depending on the payment method selected.
• Dollar138 does not charge any processing fees for deposits; however, your payment provider may apply separate charges.

5 Withdrawal of Winnings

Dollar138 is committed to processing withdrawals quickly and efficiently. Verified withdrawals are processed to a Malaysian bank account registered under your dollar138 account name.

Withdrawal conditions that must be met:

• Accounts must have completed the full KYC verification process before the first withdrawal request is processed.
• Any active bonus in your account must meet the full wagering requirement before a withdrawal can be processed.
• Minimum and maximum withdrawal limits are stated on the platform's payments page.
• Dollar138 reserves the right to request additional documents to verify identity and source of funds before approving a withdrawal.
• Withdrawals suspected to be linked to fraud or illegal activity may be suspended or cancelled while an investigation is conducted.

6 Bonuses and Promotions

Dollar138 offers a variety of bonuses and promotions to new and existing members. Each bonus offer is subject to specific terms that must be read and understood before acceptance.

General terms applicable to all dollar138 bonuses unless otherwise stated:

• Each bonus has a wagering requirement that must be met before the bonus funds or winnings from bonus funds can be withdrawn.
• Only one welcome bonus is permitted per account, per household, per IP address, and per device.
• Dollar138 reserves the right to void any related bonuses and wins if there is evidence of bonus abuse or fraud.
• Bonuses have a stated expiry period — any bonus not used within that period will expire automatically.
• Dollar138 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

7 Game Rules

All games offered on the dollar138 platform operate in accordance with industry-standard rules set by their respective game providers. Game results are final and cannot be disputed unless a proven technical fault exists.

In the event of a technical failure or system disruption during an active game session, dollar138 reserves the right to void and refund the affected bets. Any results produced during a technical disruption are invalid and will not be recognised.

For sports betting, the following additional rules apply:

• Bets that have been accepted and confirmed are final and cannot be changed or cancelled by the player after placement, unless the Cash Out feature is used.
• If a sporting event is cancelled or not completed within the specified time frame, the relevant bet will be voided and the stake refunded.
• Dollar138 reserves the right to void bets placed based on clearly incorrect odds resulting from a technical error.

8 Prohibited Conduct

The following activities are strictly prohibited on the dollar138 platform and will result in immediate action, including account closure and balance forfeiture:

• Fraud, cheating, or any action intended to deceive the system or other players.
• Use of automated software (bots), artificial intelligence tools, or any mechanism that provides an unfair advantage.
• Exploiting bugs or system vulnerabilities — any bugs discovered must be reported to the dollar138 support team immediately.
• Money laundering or using the platform for any financial activity that violates the law.
• Threats, harassment, or abusive behaviour toward staff or other users.
• Transferring or selling your dollar138 account to another party.

9 Privacy and Data Protection

Dollar138 takes the protection of members' personal information seriously. All data is collected, processed, and stored in accordance with our Privacy Policy, which can be found on the Privacy Policy.

By using the dollar138 platform, you agree that dollar138 may collect and use your information for the following purposes:

• Identity verification and compliance with legal KYC requirements.
• Processing financial transactions and managing accounts.
• Enhancing user experience and developing platform services.
• Account-related communications, promotions, and important platform updates.
• Detection and prevention of fraud and activities that violate the terms.

10 dollar138 Liability Limits

Dollar138 and its operating partners shall not be liable for any direct or indirect losses arising from the use of the platform, including but not limited to financial losses resulting from game outcomes, internet service disruptions, or technical issues beyond dollar138's control.

The dollar138 platform is provided "as is" on a reasonable best-efforts basis. While dollar138 strives to ensure platform availability at all times, temporary disruptions may occur due to scheduled maintenance, system updates, or unforeseen circumstances. dollar138 does not guarantee uninterrupted continuous availability.

11 Responsible Gaming

Dollar138 is committed to responsible gaming principles and provides a range of tools to help members manage their gaming activity in a healthy and controlled manner.

Responsible gaming management tools available in your dollar138 account include:

• Self-set daily, weekly, and monthly deposit limits.
• Loss limits and session time limits by duration.
• Option to take a temporary time-out from the platform.
• Long-term self-exclusion options for players who need them.

For more information and resources on responsible gaming, please visit our Responsible Gaming page.

12 Amendments to Terms and Applicable Law

Dollar138 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Amendments take effect immediately upon publication on this page.

It is your responsibility to review this Terms and Conditions page periodically to stay informed of the latest applicable terms. The "Updated" date at the top of this document indicates when the most recent amendment was made.

Your continued use of the dollar138 platform following any amendments to these terms constitutes your acceptance of and agreement to the amended terms. If you do not agree with the changes made, you must stop using the platform and close your account.